Posts Tagged ‘granite’

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Stone Age Granite

May 3, 2011

There is a new granite company in town that did the old “bait and switch” on a customer. She came to me crying that she had pre-paid for her granite countertops and the slabs that she got were not what she had ordered from their supplier. She knows this because she called their slab supplier and the manager said that her slabs were “still waiting to be picked up with her name on them”. She showed me a chunk of her countertop that they had left for her. defective polish, huge ridges and filled with some god awful material…send me a private message if you want to know the name of the company that made that poor lady cry:(

ADVICE: Get three quotes from reputable granite installers. If you need help here are three names of the best in the city as far as I know: 1) Stone Age Granite – we’ve been cutting stone here since 1995 under the Regal Flooring banner. 2) CNG Stoneworks – Scotty is a good man and his crew are a great bunch of guys. 3) Aspen Granite – Phil seems reasonable and I have never heard a bad thing about his shop. Of course you’re always going to get a great product at a great price from Stone Age Granite – we guarantee the lowest price on anything that we stock. If you are not going to shop here I’d rather see you dealing with someone we trust, so Scott and Phil are your second best bets.

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Stone Age Granite on Twitter

August 24, 2010

http://twitter.com/StoneAgeGranite

Not sure what we’re up to? Follow us and see how many tons of granite we actually go through in a day!

Corie

Stone Age Granite Regina

530-1117

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Year End Deals

August 18, 2010

Year end is less than 6 weeks away for us. So I’d love to clear out ALL OF THE STOCK before then!

Stop by, bring some drawings, and we’ll go look at the granite in our HUGE outdoor showroom and if you see something you like, I’ll give you the retail price, then I’ll give you our YEAR END price and you can see for yourself just how much money you can save.

Better yet, if you are on a super tight budget, we have numerous 2cm slabs that I can get rid of – material ½ price or less!! Now there are only a few of these extra special slabs, so you better hurry down.

I’ll also throw in a sink with every 3cm granite slab purchase. We have over 100 slabs in stock. The goal is 50 new customers by the end of September. I’ll keep you updated!

Corie
Stone Age Granite
1506 Ross Ave E
Regina, SK

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Will your project have seams?

June 24, 2010

We do our best to have everyone’s kitchen seamless. However, in many situations a kitchen just needs to have a seam. The maximum sizes of our slabs approach 132” x 76”.

Keep in mind 3cm (1 ¼ inch) approaches 25lbs per square foot. So hauling an island that is 50 square feet through your garage, up 10 steps and through your living room might not be possible. 50 square feet is close to 1200lbs.

One thing we try to do initially is set out a list of expectations. Will your granite have a seam? We hope not, but sometimes a seam is inevitable. Can we put a seam exactly where you prefer it? Absolutely…most of the time. There are many issues that a customer may not know about that we have to consider when installing granite.

Issues that may cause us to add a seam or change its location:
1) We can’t get into your house and/or up your stairs and around the corner with a huge piece. Our templator will check the dimensions of your countertop upon templating. If he realizes we cannot carry the piece into your house safely, he will explain it to you and recommend a location for a seam.
2) The location you discussed with the templator does not work on the layout. Just this morning we had to move a seam 18 inches left because the odd shaped peninsula piece would not fit onto the slab with the other pieces we need to cut. So by reducing the size of the peninsula piece by 18 inches and adding 18 inches to the main counter, it all fits on one slab.
3) The sink location. It is true that we would prefer to not have seams, but if you have a sink smack dab in the middle of a 10 foot stretch of counter we may not be able to pull it off. If we have 300 pounds of granite on each side of a sink cut out we risk the piece breaking at the sink cut-out when we are handling the slab or carrying it into your house. Consider a top mounted sink that we can cut when we are in the house and there is a good chance we can bring that piece seamless.

We have a document called terms and conditions that we go over with each customer that lays out what every granite owner should expect when they buy granite. If your fabricator does not sit down with you for ten minutes prior to the commencement of your job, you should be asking some of the questions below:

a) What is the seam going to look like?
b) What is the process for undermounting a sink?
c) What can I clean my granite with?
d) The slab might be 300-600 pounds or more…is there a safety/liability issue if I insist the installers remove their steel toed boots when entering my house?
e) Are we insured?

I can think of quite a few other things that you should know if your considering granite.

Drop by, I have all the answers.

Corie
Stone Age Granite Regina
530-1117

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African Gold

June 21, 2010

African Gold

I brought in two of these beautiful slabs called “African Gold” last week to show one of our home builders for use in their showhome.

It didn’t take long…someone else came by and bought them both! The good news is there are still 9 slabs left at the warehouse.

Here are some pictures, I have put three more slabs on order, but if I have enough interest I might bring in all nine!

These slabs are a little pricy, I have to warn you. But the sheer beauty of this stone more than makes up for the few extra dollars you might spend on this product. This product is about level 4 or 5 on the pricing scale of 1-10+ .

We still have some other more fancy stones in stock, like Cosmic Black and Bianca Gioia if you are interested in looking at something a little out of the ordinary.

If you ever need any information on this or any other granite, please call me I’ll be happy to share my knowledge.

Corie
Stone Age Granite Regina
1506 Ross Ave E
530-1117

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Granite Fabricated in China? What happens when things go wrong:

March 2, 2010

There are some condos going up in Regina being built by a firm from out of town.  Now there are a handful of local and capable people to fabricate and install the granite for their condos.  Instead they chose to get everything pre-fabricated in China, shipped to Regina and installed by whatever general labourers they can dig up. 

Unfortunately many of the countertops arrived broken.  And what wasn’t broken was occasionally getting broken when the guys were moving it around.  And even if they managed to get the granite installed in one piece there are gaps and bad seams and just all around poor work. 

So they call us up wondering if we can repair their broken granite.  We spend a couple of hours with them today to look over the project and see what was fixable.  It didn’t look good. 

I sent the company a letter explaining the issues.  It looks like we got a “thanks, but no thanks” on out offer to help.  Which is fair, but unfortunately there are going to be some disappointed condo owners once they take possession. 

Here is the letter, I thought I’d blog it because I spent so much time drafting it without any return on investment!  Well, maybe they’ll come around and decide to do things right!

Dear G***,

I had a chance to meet with E*** today and this is what we went over.  Unfortunately your guys over there are in a tight spot.  We definitely would like to help you out. 

Unpacking – Some of the product is already damaged as it sits.  It is important that the small chips are saved from the broken pieces to maximize the chances that we can repair them.  Having our guys help unpack and install might save you a few of those products. 

Installation – Some of the pieces that are slightly damaged or even undamaged are being broken during installation because the material is not being handled properly.  Increase the chances of getting the material into place by having our people help.

Cracks – Any piece with more than two cracks is unrepairable.  Pieces with the cracks right through the sink area might be repairable.  However we do not guarantee we can repair them, and even if they are repaired the granite might be rejected by the customer.  How much money do you wish to invest in repair as opposed to replacement?  My advice is to replace anything with a crack.  I estimate that we will spend 3 or 4 hours trying to repair each unit that is cracked. 

Seams – The seams that are done are not very good.  I recommend that our installers do all the seams that are not done, and re-do the seams that are done.  The number one complaint when it comes to granite is a wide, uneven seam.  Some of the seams that are done do not even match the colour of the granite.  Each seam should take us about an hour.  At present your joints do not fit within the required standards set by the American Marble Institute or the Terrazzo, Tile and Marble Association of Canada.  We have a special tool to pull those seams tight, you may not even feel or see the seam once we have worked on it.  Presently I would have rejected every seam that I saw at that building. 

Shims – At the same time as the seams we should take care of whatever counters are not sitting flush on the cabinets.  What you have now in a few cases are floating countertops that are held up with shims and giant gaps between the gables and the granite.  The problem will arise when someone steps on the granite or a heavy object is placed on it, especially around the sink.  The granite will crack, because there is no support under the granite, only at the ends. That is classified as a warranty repair if that happens.  We will do this at the same time as we do the seams because we require the granite to be flat and stable before finishing the seams. 

Sinks – The good news is that most of the sinks look like they are installed well.  You should have no issues just siliconing the sink up as they are large (which is what is causing grief with the shipping and handling of the slabs) and the sinks look like they are sitting on the gable ends, which means that they will never come off.  You do not need clips.  For the sinks that are not going to rest on the gable ends you need to silicone plus add some polyester epoxy adhesive around the underside after it is mounted with silicone on the lip.  You will not have a failure if this is done correctly.   

Overhang – In certain units you have more than 10” of overhang.  This is not within industry standards as the American Marble Institute recommends support AT 10” or more.  The Terrazzo, Tile and Marble Association of Canada recommends that any overhang over 200mm (8”) is reviewed to see if support is required.  We recommend supports, and that is something we do not install. You will probably get away with no support, but if there is a failure and someone is injured you may be liable. 

Cleanup – The finished tops that you have there are dirty and full of glue and all sorts of crap.  I recommend that you let us clean them and remove any foreign substances and then professionally seal every single piece.  This will make each top look perfect and shiny, and the sealer will reduce any warranty issues. 

Recuts/replacement – We do not guarantee that we can repair the cracks in certain pieces.  And even if they are repairable we do not guarantee that the granite will be rejected by the customer afterwards.  Our policy is to replace anything that has a crack.  That is what I recommend.  Once we know the scope of the damage I can provide prices on replacing whatever you need.  We have the Giallo Ornimental in stock.  The others are in stock at our supplier and we can have the slabs here usually within a few days.  We would be willing to produce the tops immediately for you, given that we have other projects on the go, we can fit the replacements into our schedule just as quickly as we can. 

Unfortunately it is my experience that even if the customer does not reject the granite immediately, once he has seen his neighbour’s granite that was not cracked or one that has been replaced, he is going to call and demand that his is replaced too.  So repairing cracks is a very risky operation. 

In speaking with E*** we agreed that if you are going to bring material in from China for your next units, it would be profitable to have us look after all of the installation.  Our crew knows how to handle granite and you will save a few of those pieces that your present crew is breaking simply because of their inexperience.  Plus, it will be easier to seam and level properly as we are installing the granite rather than afterwards.  The cost of getting us to do it properly is going to be much less than having your inexperienced crew make a mess.  And it is going to be much easier selling units that have perfect granite.   

I am prepared to provide a unit by unit price to do the following:

1)      Repair cracks

2)      Seam joints (goes with #3)

3)      Adjusting and levelling to prevent floating (goes with #2)

4)      Clean and seal

5)      Replacement where necessary

6)      Installing future units including all of the above for each new unit. 

Please advise where you would like us to start, what prices do you want and how you would like to proceed.

I do have a two man install crew available half days this week. 

Corie Amundson

Stone Age Granite

Regina

530-1117

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Rumor Has It

January 21, 2010

According to my sources the company doing granite in Regina for Home Depot told them that they were no longer interested in doing granite for them.

I am not sure I would be either. Who knows, they have my number (530-1117) maybe they’ll call?

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Did you know that you can buy granite from Home Depot, Rona or even Costco?

January 20, 2010

It is true because we get customers coming in here all the time complaining that their Costco granite experience was below their expectations, that the people at Home Depot recommended STONE AGE instead of their in-house contractor and that the people at Rona have no idea what granite is.

What happens when you go to those outlet stores is that they pick one of us granite experts to do their granite jobs for a very, very low price. Yet they charge you a very similar price to what we would charge you.

Interested in granite? Here are some key questions that a salesman should be able to answer:

1) Why are there different price levels of granite? The answer is not as obvious as you’d think!
2) What should a seam look like? The American Marble Institute sets guidelines for installers, they should be able to tell you what those guidelines are so that your expectations are not to high or to low!
3) How is the veining matched at the seams for granite with veins? This is a great question because there are at least two possible answers, and one of those answers may cost you more and the other may cost you less.
4) Where is your granite fabricated? Why are they sending your job to Calgary or Winnipeg or Edmonton to cut and polish your countertops…when we have local people who can do the same or better job right here in Regina! Imagine the service call if something goes wrong and your stone was made by someone in Winnipeg!

We are right here in Regina, and as every one of our customers know, we are a phone call away.

Stop at the big box then come see me and I’ll give you a free vanity sink. If you still feel comfortable with the price and service at Rona, Costco or Home Depot after we chat I’ll still give you that free sink!

Corie
Stone Age Granite Regina
1506 Ross Ave E
530-1117
789-1730
Fax 761-2345

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New Bianco Antico Slabs!

January 18, 2010

Bianco Antico is a beautiful and versatile granite. It goes with all sorts of browns, reds, blacks and whites.

It is a Brazilian stone, with great movement and depth. It soft colours of creamy white and brown are mixed with some blacks and reds to give Bianco Antico a wonderful granite look.

This is one of my favourites! Come take a look at the three sets of slabs we have in stock ~ wandering around outside talking about granite is one of my favourite things to do on a beautiful winter day!

Hope to see you soon

Corie ~ Stone Age Granite Regina 789-1730

1506 Ross Ave E @ Regal Flooring

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Crazy Quartz Condiment Counter

January 14, 2010

Here is a drawing of the countertop for the condiments at the Casino Regina Whistle Stop café. 

Drawings for the proposed condiment counter

 The material is 2cm Hanstone Quarts in a colour called Obsidian Black.

 The trick is that the material is to look 4cm thick.  And with all the cutouts and radius edges we decided this job is best done on a waterjet saw. 

 A waterjet sends high pressure water through a high pressure line – sometimes an abrasive is added – to cut through almost any material.  It is generally run by computer so all we have to do is punch in the dimensions and the machine will go to work for us. 

 For this project a CAD drawing was done up by the millwork company.  This drawing is the exact dimensions for the final product they want.  This info is then fed directly to the computer.  The final product is an exact duplicate of what they want. 

 However, they also want to double up the material so it looks 4cm thick.  Instead of using two complete pieces, we cut laminate strips for the outside edges of the main pieces.  This is also done on the waterjet.  Then we glue or “laminate” these thin strips to the outside edges of the large piece to create an illusion if being 4cm thick. 

 Since the dimensions are all done on computer, they fit perfectly together underneath the large counter.  The strips are in four pieces for each level of the counter.  This is done to save space and granite, as one large hollow strip would waste a lot of material and be extremely fragile! We polish the edges of all of the pieces once they are laminated. 

Condiment Counter almost done

Condiment Counter Almost Done

I expect we will install this counter next week (Jan 18th 2010) so if you are in the Casino, go check it out and let me know what you think!  Have a hotdog too, last time I got one there they were only $2.10!

Laminate edge

Laminate edge

Interested in your own condiment counter?   Call me (Corie)anytime 789-1730/530-1117.

We are located at 1506 Ross Ave E Regina at Regal Flooring.

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